What We Do

Our focus is you....

....your organization and how we can get results for you. We identify your business needs and help you exceed your goals through maximizing your greatest resource, your people.


Our process is built around four key principals:

Collaboration and Partnership
We work with your team to learn everything we can about your organization, your goals,and your key business drivers.

We customize solutions to help you meet your organization's goals and management objectives. Utilizing the latest in adult learning techniques, our consulting services and training solutions are developed just for you.

We adapt our solutions to your working environment---space, time, personnel, availability. Our principles work with your team to deliver the solutions that are right for you, in a timeframe that is best suited to your organization.

Our success is measured by your success. Our solutions are designed to help you maximize productivity, effectiveness and efficiencies.

Our strength is the expertise we bring to your organization. With over 90 years of combined experience our principals are specialized in the following areas:

Business Strategy Consulting

  • Mission/vision/values 
  • Strategic objectives 
  • Strategy execution 

Executive Coaching

  • One-on-one 
  • Targeted to specific goals and objectives
  • Feedback-based

Training and Development

  • Consultative Selling and Sales Management
  • Management and Leadership Development
  • Employee Development for Peak Performance

“Pam Heffernan has a reputation in the business community as being an effective soft skill trainer and our firm has seen firsthand the effectiveness of her programs.  Pam has been providing soft skill training to (LGC&D) for several years and has served as a resource to our professionals.   Her ability to work with companies to customize programs that are meaningful to the organization and its members is invaluable.  She is passionate about her work and it's evident when she presents her programs.”
Renee Aloisio
Director of Operations