Mary Alice Callahan

Mary Alice Callahan is a successful marketing executive who possesses solid leadership, sales and technical sales management skills.  She has a strong history of demonstrated results in the computer industry.  Her experiences include direct sales, sales management, planning key business strategies and Total Quality Management.

During Mary Alice’s tenure in technical sales management, she established key business alliances with IBM Business Partners in the software industry.  Mary Alice helped companies define their application development platforms to coincide with IBM’s strategic direction for a mutually beneficial alliance. 

As assistant to the General Manager of New England, she focused on re-engineering key business processes.  As IBM introduced its first downsizing effort, Mary Alice helped develop and implement key training programs to re-build employee focus and morale, introduce high performance teams and develop skills required for customer value. 

Through her work in Total Quality Management and customer satisfaction, Mary Alice created training programs to help the sales force increase their productivity and enhance customer relationships.  Under her leadership, the marketing and sales support organization in New England won the coveted IBM internal Malcolm Baldridge Award. 

Mary Alice graduated from Simmons College in Boston, with a double major in International Business and Spanish.  She has served on the Board of Directors of the Fenway Middle College High School, a learning institution targeted at helping under-privileged students within the Boston area.